Collect feedback forms from attendees to improve future training sessions
1. Required Document: Post-Training Feedback Form
Document Description:
Each participating employee is required to complete a Post-Training Feedback Form immediately after the conclusion of the training. The form captures:
- Overall satisfaction with the training
- Relevance of the content to the employee’s role
- Effectiveness of the trainer or facilitator
- Clarity and usefulness of materials provided
- Suggestions for future improvements
- Self-assessed learning outcomes
- Readiness to apply the knowledge to real work scenarios
Purpose of Submission:
- To assess the effectiveness and impact of the training session
- To gather employee suggestions for future topics or methods
- To comply with internal monitoring and evaluation processes
2. Submission Guidelines:
Format Options:
- Digital submission: via SayPro’s Learning Management System (LMS) or online feedback portal (preferred)
- Manual submission: scanned PDF of the signed paper feedback form (if digital access is unavailable)
Mandatory Fields to Complete:
- Full name and employee ID
- Department and job title
- Rating scores (on a scale of 1 to 5 or similar)
- Free-text comments on key questions
- Signature or digital acknowledgment
3. Submission Deadline:
- Immediately upon training completion
- No later than 2 working days after the training session ends
Late submissions may be considered incomplete and could affect issuance of attendance certificates.
4. Review Process:
- All submitted feedback forms will be reviewed by SayPro’s Training & Development Team.
- Aggregated results will be compiled into a post-training report.
- Constructive feedback and recommendations will be used to shape the next SCMR training cycle.
5. Employee Responsibilities:
| Task | Deadline | Notes |
|---|---|---|
| Complete Post-Training Feedback Form | Immediately after training | Either online or manual |
| Ensure accuracy and honesty in responses | Same day | Helps SayPro tailor future sessions |
| Submit via approved method | Within 2 working days | Submit digitally where possible |
| Retain a copy for personal records (optional) | Post-submission | For own learning or HR review |
6. Trainer and Management Follow-Up:
- Trainers may follow up with selected employees for clarification or deeper input.
- Line managers may be given access to anonymous aggregated data on team participation and feedback.
- Employees with outstanding feedback forms may be contacted by HR or the SayPro Training Coordinator.
Non-Compliance Implications:
Failure to submit the Post-Training Feedback Form may result in:
- Disqualification from receiving a Certificate of Attendance
- Omission from SayPro’s participant completion records
- Ineligibility to attend future SayPro capacity-building programmes
- Notification to the employee’s department head or HR manager
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