SayPro Mediation Summary Template

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SayPro Documents Required from Employees: Mediation Summary Template:
Date of Mediation: Attendees: Mediation Summary: Agreements Made:Follow-up Actions

Date of Mediation:
Enter the specific date when the mediation session took place. This helps in tracking and recording the timing of the mediation process for future reference.


Attendees:
List all individuals who participated in the mediation session, including their roles and affiliations. This section should cover:

  • Representatives from the SayPro Tenders, Bidding, Quotations, and Proposals Office
  • Legal or compliance officers, if applicable
  • External parties involved in the dispute, such as vendors, clients, or third-party mediators
  • Any witnesses or advisors present during the mediation process

Mediation Summary:
Provide a detailed description of the mediation session, including:

  • Background of the Dispute: A brief overview of the dispute or conflict that led to the mediation, explaining the key points of contention.
  • Mediation Process: A summary of how the mediation session was conducted. This could involve direct negotiations, facilitated discussions, or involvement of a neutral third-party mediator.
  • Mediation Methods: Outline the mediation techniques used, such as collaborative problem-solving, interest-based negotiation, or issue-focused discussions.
  • Key Discussion Points: Highlight the major issues discussed, including areas where the parties had common ground and areas of disagreement that required further attention.
  • Challenges Encountered: If applicable, mention any difficulties faced during the mediation, such as lack of communication, resistance to compromise, or deadlock on certain issues.

Agreements Made:
Document all agreements, concessions, or resolutions reached during the mediation. This section should clearly outline:

  • The specific terms or conditions that the parties agreed upon to resolve the dispute.
  • Any compromises made by either party, including changes in delivery schedules, payment terms, or product/service quality.
  • Modifications to the original contract, if applicable, or the creation of a new agreement to ensure both parties are satisfied.
  • Any binding commitments made during the mediation, such as deadlines for actions or penalties for non-compliance.

Follow-up Actions:
Outline the actions that need to be taken following the mediation session. This could include:

Future Dispute Prevention: If applicable, outline any changes or updates to SayPro’s processes, contract terms, or dispute resolution methods to prevent similar issues from arising in the future.

Implementation of Agreements: Ensure the agreed-upon terms are executed, such as revised delivery schedules, adjustments to pricing, or other operational changes.

Monitoring Progress: Define how the progress of the agreement will be tracked, including regular check-ins, updates, or reporting to ensure compliance.

Post-Mediation Communication: Clarify any follow-up meetings or communications needed to address outstanding issues or confirm the completion of the agreed actions.

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