SayPro Templates to Use: Dispute Resolution Feedback Form:
Dispute Case ID: Resolution Satisfaction Rating (1-5): Feedback on Communication: Suggestions for Improvement
SayPro Monthly Dispute Resolution Feedback Form
Dispute Case ID:
[Enter the unique Dispute Case ID here]
Resolution Satisfaction Rating (1-5):
[Rate the overall satisfaction with the dispute resolution process on a scale of 1 to 5, where 1 is Very Dissatisfied and 5 is Very Satisfied.]
- 1 – Very Dissatisfied
- 2 – Dissatisfied
- 3 – Neutral
- 4 – Satisfied
- 5 – Very Satisfied
Feedback on Communication:
Please provide detailed feedback on the communication process throughout the dispute resolution. Consider the following areas:
- Was the communication clear and transparent throughout the process?
- Were responses timely and helpful?
- How well did the team keep you informed about the status of your dispute?
- Did you feel that your concerns were heard and addressed adequately?
[Enter your feedback here.]
Suggestions for Improvement:
Your input is essential in helping us enhance the dispute resolution process. Please share any suggestions or ideas for how we can improve the process, communication, or overall experience for future disputes.
- Do you believe the dispute resolution process could be more efficient?
- Are there any specific steps you think could be streamlined or improved?
- What additional support or resources would have been helpful during the resolution process?
- Was there any part of the process that you found unclear or frustrating?
[Enter your suggestions here.]
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