SayPro – Request for Proposal (RFP) : IM04732025 Master Class: Empowering Emerging Enterprises in the Travel, Hospitality, and Tourism Sector

1. Introduction

SayPro (South African Youth Projects) is a dynamic social enterprise committed to the advancement of skills development, entrepreneurship, and inclusive economic growth across various industries. SayPro invites qualified service providers, facilitators, and training institutions to submit proposals for the design and delivery of a Master Class aimed at empowering emerging enterprises in the travel, hospitality, and tourism sector.

This initiative seeks to provide targeted, practical, and innovative support to small businesses, start-ups, and entrepreneurs operating within these sectors, enabling them to grow, compete, and thrive in local and international markets.

2. Objective of the Master Class

The primary goal of the Master Class is to equip emerging enterprises with:

Industry-specific knowledge and trends

Business growth strategies

Digital transformation tools

Marketing and branding skills

Compliance and quality assurance standards

Financial planning and access to funding

Networking and collaboration opportunities

The training must be outcomes-based and designed to build capacity, inspire innovation, and strengthen the sustainability and competitiveness of participants’ enterprises.

3. Scope of Work

The appointed service provider will be required to:

Design a 3 to 5-day intensive Master Class programme tailored for emerging businesses in travel, hospitality, and tourism.

Deliver training through hybrid methods (physical, virtual, or blended), depending on participant needs and location.

Provide training materials, toolkits, and post-training support resources.

Incorporate case studies, guest speakers, site visits, or simulations where applicable.

Include evaluation and feedback mechanisms to assess participant progress and impact.

Issue certificates of completion to all participants.

4. Target Audience

Emerging entrepreneurs

Small and micro enterprises (SMEs)

Youth-owned and women-owned businesses

Township and rural tourism operators

Start-ups in travel technology and digital hospitality

5. Expected Outcomes

Upon completion of the Master Class, participants should:

Understand the key dynamics of the travel, hospitality, and tourism sector

Apply practical business strategies to grow their enterprises

Use digital tools for marketing, customer engagement, and operations

Improve customer service and business management practices

Access networks, platforms, and opportunities for scaling and collaboration

6. Proposal Requirements

Interested service providers must submit a detailed proposal that includes the following:

Company profile including relevant experience in training and sector expertise

Curriculum outline and training methodology

Facilitator CVs and qualifications

Cost breakdown and pricing structure (including travel, materials, and logistics)

Timeline and proposed training delivery schedule

References and testimonials from past clients

Accreditation or endorsements (if applicable)

7. Evaluation Criteria

Proposals will be evaluated based on the following:

Criteria Weight
Relevance and quality of training content 30%
Experience in the travel, hospitality, and tourism sectors 25%
Trainer qualifications and delivery method 20%
Cost-effectiveness and value for money 15%
References and proven impact of past training 10%

8. Budget

Service providers are requested to provide a comprehensive cost estimate inclusive of all training fees, materials, facilitator fees, travel, accommodation (if needed), and VAT.

9. Submission Details

All proposals must be submitted by email in PDF format to:

SayPro Procurement Office
Email: [info@saypro.online]
Subject: Proposal – Master Class Travel, Hospitality, and Tourism Sector
Deadline for submission: [9 May 2025]

10. Enquiries

All questions or clarification requests may be directed to:

SayPro Training and Development Team
Email: [info@saypro.online]
Phone: [011 071 1903]
Website: www.saypro.online

11. Terms and Conditions

SayPro reserves the right not to appoint any service provider.

Only shortlisted candidates will be contacted.

Late submissions will not be considered.

Intellectual property for developed content may be retained by SayPro.

12. Conclusion

SayPro is committed to the empowerment of emerging enterprises and looks forward to partnering with a qualified and innovative service provider to deliver this impactful Master Class. We invite all eligible and experienced organizations to submit their proposals and contribute to the growth of South Africa’s tourism and hospitality entrepreneurs.