A detailed study of competitor pricing strategies, customer trends, and market demand, which should guide the pricing decisions
SayPro Documents Required from Employees
Market Research Report
Integrated with SCMR-1 (January) and SayPro Quarterly Costing and Pricing Strategies
📘 Purpose:
The Market Research Report is a critical document submitted by the Marketing, Sales, and Strategic Planning teams. Its primary function is to provide a detailed, evidence-based understanding of the external market landscape—including competitor pricing, customer trends, and market demand—to support informed pricing, cost control, and strategic decision-making.
This report complements the SCMR-1: SayPro Monthly Costing Report and is foundational in developing and justifying strategies outlined in the Quarterly Costing and Pricing Report.
📄 1. Key Components of the Market Research Report
🔍 1.1 Competitor Pricing Strategies
A deep dive into how competitors are pricing similar products or services.
Required Information:
- List of Key Competitors (minimum 5 for each product/service category)
- Product/Service Comparison Table
- Name & Description
- Price Points (Retail, Wholesale, Discount Tiers)
- Bundle or Package Pricing
- Subscription/Service Models
- Promotional Activities:
- Discounts
- Seasonal Offers
- Loyalty Programs
- Perceived Value vs. Actual Price (based on customer reviews/testimonials)
Source Requirements:
- Competitor websites
- Customer reviews
- Online marketplaces (e.g., Amazon, Takealot, etc.)
- Trade publications
📈 1.2 Customer Trends and Behavior
Analysis of customer preferences, spending habits, and decision drivers.
Required Information:
- Demographic Breakdown:
- Age, Location, Income, Occupation
- Buying Patterns:
- Average spend per transaction
- Purchase frequency
- Product/service bundling preference
- Feedback Summary:
- Common customer complaints
- Desired features or improvements
- Survey and Poll Results (if available)
Methods:
- SayPro customer surveys
- CRM & sales data
- Social media sentiment analysis
- Interviews or focus group insights (if applicable)
📊 1.3 Market Demand Analysis
Understanding the current and projected demand for SayPro’s offerings.
Required Information:
- Current Market Size & Growth Rate
- Demand Fluctuation Factors (seasonality, economic changes, etc.)
- Emerging Markets or Niches
- Product/Service Lifecycle Positioning
- Market Share Estimates
Sources:
- Industry reports (e.g., Statista, IBISWorld, local bureaus)
- Internal sales data comparison (month-on-month or year-on-year)
- Government or NGO statistics (if relevant)
🧩 2. Alignment with SCMR-1 and Quarterly Pricing Strategies
📅 2.1 Monthly Integration with SCMR-1 (January):
Each Market Research Report should:
- Be submitted alongside the SCMR-1
- Include a “Pricing Sensitivity Feedback” section:
- Indicate whether customers are price-sensitive or value-driven
- Provide evidence of impact of pricing changes (positive or negative)
- Recommend monthly pricing adjustments or trials based on research
📆 2.2 Input for SayPro Quarterly Costing and Pricing Strategies:
The quarterly strategic report uses market research to:
- Justify any planned price increases/decreases
- Support new product/service introductions or discontinuations
- Back decisions on targeting new customer segments
- Forecast revenue impacts from market shifts
✅ Employee Submission Checklist
Document | Responsible | Format | Due Date |
---|---|---|---|
Market Research Report | Marketing Analyst / Strategy Team | PDF or Word | 5th of each month |
Competitor Pricing Table | Sales Intelligence Officer | Excel or Table in Report | Monthly |
Customer Trends Summary | CRM & Digital Marketing | PDF with Charts | Monthly |
Demand Forecast Charts | Market Analyst | Excel + Graphs | Quarterly |
Supporting Links & References | Research Team | Embedded or Appendix | Ongoing |
📥 Submission Protocol
All Market Research Reports must be uploaded to the SayPro Internal Research Drive:Documents > MarketResearch > [Month/Quarter] > [Department]
Reports should be labeled using the naming convention:
MarketResearch_SCMR1_Jan2025_[DeptInitials].pdf
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