SayPro Documents Required from Employees: Mediation Summary Template:
Date of Mediation: Attendees: Mediation Summary: Agreements Made:Follow-up Actions
Date of Mediation:
Enter the specific date when the mediation session took place. This helps in tracking and recording the timing of the mediation process for future reference.
Attendees:
List all individuals who participated in the mediation session, including their roles and affiliations. This section should cover:
- Representatives from the SayPro Tenders, Bidding, Quotations, and Proposals Office
- Legal or compliance officers, if applicable
- External parties involved in the dispute, such as vendors, clients, or third-party mediators
- Any witnesses or advisors present during the mediation process
Mediation Summary:
Provide a detailed description of the mediation session, including:
- Background of the Dispute: A brief overview of the dispute or conflict that led to the mediation, explaining the key points of contention.
- Mediation Process: A summary of how the mediation session was conducted. This could involve direct negotiations, facilitated discussions, or involvement of a neutral third-party mediator.
- Mediation Methods: Outline the mediation techniques used, such as collaborative problem-solving, interest-based negotiation, or issue-focused discussions.
- Key Discussion Points: Highlight the major issues discussed, including areas where the parties had common ground and areas of disagreement that required further attention.
- Challenges Encountered: If applicable, mention any difficulties faced during the mediation, such as lack of communication, resistance to compromise, or deadlock on certain issues.
Agreements Made:
Document all agreements, concessions, or resolutions reached during the mediation. This section should clearly outline:
- The specific terms or conditions that the parties agreed upon to resolve the dispute.
- Any compromises made by either party, including changes in delivery schedules, payment terms, or product/service quality.
- Modifications to the original contract, if applicable, or the creation of a new agreement to ensure both parties are satisfied.
- Any binding commitments made during the mediation, such as deadlines for actions or penalties for non-compliance.
Follow-up Actions:
Outline the actions that need to be taken following the mediation session. This could include:
Future Dispute Prevention: If applicable, outline any changes or updates to SayPro’s processes, contract terms, or dispute resolution methods to prevent similar issues from arising in the future.
Implementation of Agreements: Ensure the agreed-upon terms are executed, such as revised delivery schedules, adjustments to pricing, or other operational changes.
Monitoring Progress: Define how the progress of the agreement will be tracked, including regular check-ins, updates, or reporting to ensure compliance.
Post-Mediation Communication: Clarify any follow-up meetings or communications needed to address outstanding issues or confirm the completion of the agreed actions.
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